I had a pre natal massage and facial, both services were very nice! Liz & Rachel were both very professional. My skin looked great and I felt so relaxed after. Def will be returning here :)
I usually dont do reviews however I have to give a few words here. Some of the team is rude and the management will side with them and deny it happened in the reviews.
As I suspected the manager of the spa would come on this review an deny everything. Please excuse me for not knowing the correct "spa terminology" but as stated in my review- THE STAFF IS NOT PLEASANT. The receptionist assumed I was not leaving gratuity for the masseuse, and very loudly expressed so. Nevertheless I will not be spending or wasting my time or money here and I suggest and customers who have thought about coming here do not either. As a customer I had complaints and gave an honest review and now their manager is implying that I never came there - "not in the data base" look harder I'm there and I won't be returning. Also, it says a lot about the manager- not willing to reach out or apologize for the awful experience. SAVE YOUR MONEY, or SPEND IT ELSEWHERE.
Do not do the Wrap. I'm very dissappointed with the way it felt. Save your money. I should have really went with the reviews that I read before making the appointment! Also, Rebecca told me that the owner would call me to resolve this issue and noboby has called me yet.
I have mixed feelings about this spa- while there services are good, there staff is not. I have went to this spa twice my first time the receptionist was extremely rude, and asummed I wasn't going to leave a tip, and got extremely loud asking why I wasn't going too. I nicely let her know that I was and her tone was not warranted. In addition to that the girl that gave me my message acted like she barely wanted to touch me. Told me to get in the bed and put the pillow under my legs myself, never explained ONE THING that she was doing and then when check out came pushed a bunch of products in my face that I knew nothing about. On a better note my second experience was nothing like my first, everyone was courteous and respectful. However I decided not to purchase a membership here and spend my money elsewhere. I really don't want to guess how I'm going to be treated every two weeks when I'm paying customer and in need of relaxation. Lastly I have read some of these reviews and I really think that how the customers who have complaints are addressed by management is deplorable. Makes me feel like a made the right choice, wish I would have read the reviews before taking my business here.
First of all I never cursed to the staff about the comb. And your girl told me not to worry about using my phone. How dare she say these things. I appauled and frusterated to think this really happens in an establishment. I've never experienced such a thing! I'm totally shocked and will make sure that this does not happen to anyone. I forgot to mention how Rebecca smiled as though she knew it was not a good one. She is fake! And I will fight to get my money back.
Spavia Day Spa Moorestown is a US Spa based in Moorestown, New Jersey. Spavia Day Spa Moorestown is located at East Gate Square, 1670 Nixon Dr, Moorestown, NJ 08057, USA.
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